West Downs - The Heritage Resort – A Favorite for Families in Ooty
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Key details
About the Hotel
No.100 West Bury Road,Mysore Highway, Ooty,
-
Close to Ooty Lake
Very good
7.0
/10
3.6
4.1
/5
Loved by West Downs - The Heritage Resort guests
Spacious suites
Beautiful scenery
Delicious food
Attentive staff
Victorian architecture
"Beautiful British architecture of the property gives unique experience, walls of the hallway are adored with old newspaper articles dating back to 1898 reading them was fascinating experience."
Pramod from India
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"The property is centrally located and a must visit if you are interested in Victorian architecture."
Rij8974 from United Arab Emirates
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"Resort had a beautiful ambience and is neatly maintained ."
Madhu J from India
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3-star heritage resort in Ooty featuring 130-year-old British architecture
Property & Grounds
West Downs - The Heritage Resort is a Victorian-style building from the 1800s. The 27-room property sits on a landscaped garden with an outdoor fireplace used for bonfire dining. Hallways display original newspaper articles from 1898. Exclusive for suite guests: access to a private dining room not available to other room categories.
Rooms
The Victoria Suite offers high ceilings and vintage wood carvings from floor to ceiling. Derby and York rooms provide garden views and private bathrooms with a bathtub. Suites are carved entirely in wood, preserving the colonial-era craftsmanship. Bedrooms have tea and coffee makers, a minibar, and soundproof walls.
Dining
The Commonwealth restaurant serves British, Indian, American, Italian, and international cuisines. Guests on suite bookings can dine in the private dining room. The hotel also offers an intimate bonfire dining experience under the stars. Breakfast is a buffet with continental and vegetarian options, plus a full English/Irish spread.
Children & Families
Children have an indoor play area and an outdoor play area on the property. Board games and puzzles are available for family entertainment. A kid-friendly buffet and special children's meals are served in the restaurant. There is also a family room category with extra space for families.
Services & Accessibility
The property offers wheelchair-accessible rooms and facilities for disabled guests. A 24-hour front desk, concierge, and currency exchange are available. Car hire and a shuttle service can be arranged. Free private parking is provided, and a designated smoking area is on site. The hotel has a minimarket on site.
Highlights
Architecture: 130-year-old Victorian building from the 1800s
Rooms: Victoria Suite with floor-to-ceiling wood carvings
Dining: Private dining room for suite guests and bonfire dinners
Location: 500 m from Ooty Railway Station, 2.9 km from Ooty Lake
Family: Indoor play area, outdoor play area, and kid-friendly buffet
Parking: Free private parking with accessible spaces
“This Victorian-era resort, nestled conveniently in the city, immediately impressed me with its architecture and historical echoes. I found the access to Ooty's attractions and the immersive bonfire dining experience particularly appealing. The courteous staff, coupled with the unique touch of private dining for suite guests, completes its charm.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Derby Room Complimentary Room Refreshmentsfeaturing Cookie Platter on Food & Beverages Complimentary Bonfire Complimentary Hi-Tea on Honeymoon
2 persons
33 sq. feet
1 King-size bed
Shower
room details
York Room Complimentary Room Refreshmentsfeaturing Cookie Platter on Food & Beverages Complimentary Bonfire Complimentary Hi-Tea on Honeymoon
2 persons
28 sq. feet
1 King-size bed
Shower
room details
Victorian Suite Complimentary Room Refreshmentsfeaturing Cookie Platter on Food & Beverages Complimentary Bonfire Complimentary Hi-Tea on Honeymoon
2 persons
79 sq. feet
1 King-size bed
Shower
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Nice
6.7/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Currency exchange
Coffee shop
Fireplace
Fire extinguishers
Key access
Guest Parking
Private parking is possible on site for free.
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Spa & Leisure
Entertainment
Garden area
BBQ facilities
Room features
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
West Downs - The Heritage Resort offers an array of delightful dining experiences amidst lush surroundings. From hearty breakfasts to delectable dinners, each restaurant captures the essence of global flavors, perfect for travelers seeking authenticity and indulgence.
Commonwealth Multicuisine Restaurant
International with a wide range of cuisines including American, British, Indian, Italian, and more.
Ambiance
Family-friendly setting with a warm, inviting atmosphere.
Key Offerings
A complimentary buffet breakfast featuring continental and vegetarian options, along with an extensive multicuisine menu available throughout the day.
Reservation
Not needed.
Open daily from 07:00 - 22:00.
Ibn Battuta Cuisine Restaurant
Indian and Asian specialities with international influences.
Ambiance
A cozy and family-friendly atmosphere, perfect for enjoying flavorful meals together.
Key Offerings
Savor a selection of signature Indian and Asian dishes, complemented by grill and BBQ options for lunch and dinner.
Reservation
Recommended.
Open daily for lunch and dinner from 18:30 - 22:30.
West Downs - The Heritage Resort Location
No.100 West Bury Road,Mysore Highway, Ooty,
Explore Ooty
Local Experiences Near West Downs
Top Attractions
Activities
Dining
Entertainment
Ooty Boat House
9 minutes walking
Ooty Boat House features scenic boating experiences on Ooty Lake. Perfect for family outings and picturesque views.
St Stephen's Church
15 minutes walking
St Stephen's Church, an architectural gem, holds historical significance and showcases beautiful stained-glass windows.
Government Botanical Garden
5 minutes driving
These gardens house diverse flora and vibrant seasonal blooms, making it a tranquil escape with guided tours available.
Rose Garden
5 minutes driving
Known for its vast variety of roses, this garden offers a colorful landscape and is ideal for leisurely strolls.
Hiking at Avalanche Eco Tourism
15 minutes walking
Hiking trails at Avalanche offer breathtaking views and encounters with local wildlife, suitable for adventure enthusiasts.
Relaxation at Mukurthi National Park
15 minutes walking
Mukurthi National Park features serene landscapes, perfect for a peaceful retreat into nature and wildlife watching.
Nahar Residency Hotel Restaurant
10 minutes walking
This restaurant offers Indian and continental dishes in a cozy atmosphere. Popular for its service and flavor.
Hotel Saravana Bhavan
10 minutes walking
Renowned for South Indian delicacies, it provides a casual dining experience suitable for vegetarians and families.
Lake View Hotel Bar
5 minutes driving
A vibrant spot for cocktails and live music, offering a lively atmosphere perfect for unwinding after a day out.
Ooty Cultural Theatre
10 minutes driving
Features local performances and cultural shows, providing an entertaining experience for all ages.
Tips on navigating the city
City Centre
Ooty 5 min · 1400 ft
Airports
Coimbatore International (CJB) 169 min · 69.9 mi
Mysore (MYQ) 175 min · 72.4 mi
Train
Ooty Railway Station 5 min · 1400 ft
Fernhills Palace 18 min · 5000 ft
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Property information and rules
Check-in
from 12:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs INR 500.0 per person.
Pets
Pets are not allowed.
Languages
English, Hindi, Kannada, Malayalam, Tamil, Telugu
Number of rooms:
27
Former name
vinnca west downs heritage resort
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 179 verified reviews
8.7 /10
Great
84 %
Recommend
Cleanliness
6.9/10
Comfort
6.8/10
Facilities
6.7/10
Free Wi-Fi
7.5/10
Location
7.4/10
Staff
7.3/10
Value for money
6.1/10
Pros
Courteous staff
Spacious rooms
Good breakfast
City location
Comfortable beds
Cons
Noisy reception
No windows
Outdated furniture
Misleading advertising
Guest reviews
based on 27 reviews
7.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About West Downs - The Heritage Resort
What is the check-in and check-out policy at West Downs - The Heritage Resort?
Check-in is at 12:00 and check-out is by 10:00.
What amenities are offered in the guest rooms at West Downs - The Heritage Resort?
Guest rooms are equipped with a flat-screen TV with satellite channels, a fridge, an electric kettle, and free toiletries.
Is parking available at West Downs - The Heritage Resort?
Free private parking is available on-site, but reservation is required.
How far is West Downs - The Heritage Resort from the nearest airport?
The resort is 97 km from Coimbatore International Airport.
Which nearby attractions can guests visit from West Downs - The Heritage Resort?
Guests can visit Ooty Lake (3 km), Botanical Garden (1 km), and Government Museum (1 km).
What dining options does West Downs - The Heritage Resort provide?
The resort features an on-site multicuisine restaurant offering Indian and Asian dishes, as well as a lounge bar.
What type of breakfast is available at West Downs - The Heritage Resort?
Breakfast options include buffet, à la carte, and continental choices, available at an additional charge.
Does West Downs - The Heritage Resort offer any business services?
The hotel has a business centre available for guests.
What are the recreational facilities available at West Downs - The Heritage Resort?
Guests can enjoy evening entertainment and access to a garden.
Is free Wi-Fi available at West Downs - The Heritage Resort?
Yes, complimentary Wi-Fi is available throughout the property.
What languages do the staff at West Downs - The Heritage Resort speak?
The staff is fluent in multiple languages to assist guests from diverse backgrounds.